Before you confirm your order, we quickly want to let you know how we handle our distribution to ensure you are aware of this:
For our product distribution we use a third party called ‘Fietskoerier’ as they are the most sustainable shipping option currently available in the Netherlands. The reason for this is that almost all deliveries are carried out on bikes or using the green service option from DHL if a package needs to be delivered outside of the 30 Dutch cities they are active in. Since Fietskoerier is part of our shipping process, consult their terms and conditions and privacy policy if you want more details about shipping specifics by going to their webpage!
We also want to use this moment to highlight the fact that we want to reduce returns as much as possible, since this is a huge contributor to the footprint of the fashion industry. Please make sure that the product you selected is really what you want, as you will have to carry the costs for returning it to us. We do this because we simply don’t want to promote this practice.
Finally, to keep the costs as low as possible for you, all the face mask deliveries within Zwolle will be free of charge since we will deliver these ourselves. Thank you for reading this message. We trust to have sufficiently informed you, but if you have any further questions regarding shipping please let us know!
